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User Management

Paid option

This function requires O&O Syspectr Enterprise or a higher edition. Compare the editions

General​

In user management, you create and manage additional user accounts, for example for your employees or colleagues, and assign them roles. These users can access the computers managed with your O&O Syspectr account and, if you wish, some or all of your customers. You find user management on its own page in the user menu.

Enterprise includes three user accounts, Resilience five. Further accounts are available at extra cost.

To create a new user account, enter a valid email address and, optionally, the first name and last name of the user and a description, so that you can identify the account more easily later.

Roles and permissions​

With roles, you specify what a user may do – from full access down to read-only access. Create roles with the permissions you need and assign them to your users. You can also require two-factor authentication for users from a certain role upwards.

Confirm new user accounts​

New users must confirm their email address before they sign in for the first time. As with a new registration, O&O Syspectr sends them an email with a confirmation link. After confirming, the new user chooses a secure password.

Grant access to one or more customers​

Choose which accounts or customers the new user can access. At least one account is required; by default, this is your main account.

First sign-in of a new user​

When signing in for the first time, the new user sees a welcome message and an overview of all accounts and customers they can access. These users cannot create further customers or accounts; they can only switch between the accounts assigned to them.

Edit and delete users​

You can change all data of a user except the email address, and grant or withdraw access to customers and other accounts later. You can also delete users you have created.